privacy policy

1. GENERAL INFORMATION

1.1. The controller of personal data is Sunbeam Productions OÜ (registry code 14008947, J. Kunderi tn 10-10, Tallinn, 10128).

1.2. The processing of personal data complies with the laws of the Republic of Estonia and the European Union.

2. PERSONAL DATA COLLECTED

2.1. Sunbeam Productions OÜ collects the following personal data:

Name
Gender
Date of birth
Personal identification code (if necessary)
Phone number
Email address
Purchase history

3. PURPOSE OF PROCESSING PERSONAL DATA

3.1. Personal data is processed for the following purposes:

Fulfillment of orders and sale of goods/services
Preparation of purchase analyses and statistics
Customer relationship management and customer service
Sending marketing offers (if the customer has given consent)

4. DATA DISCLOSURE

4.1. Sunbeam Productions OÜ does not disclose customer data to third parties, except:

To partners providing payment, transport, or IT services (authorized processors)
In cases prescribed by law

4.2. Agreements have been concluded with authorized processors to ensure data confidentiality and security.

5. DATA SECURITY

5.1. Data transmission between the Customer and payment systems is encrypted.

5.2. The Company does not have access to the Customer’s confidential payment details (bank and card data).

5.3. Personal data is protected by technical and organizational measures and is accessible only to authorized processors.

6. CUSTOMER RIGHTS

6.1. The Customer has the right to:

Receive information about the processing of their personal data
Request access to their personal data
Request correction, deletion, or restriction of processing
Withdraw consent for data processing
Request data portability
File a complaint with the Data Protection Inspectorate (www.aki.ee)

6.2. To exercise these rights, a request must be sent to info@meeltevidevik.com.

7. NEWSLETTERS AND MARKETING

7.1. Newsletters and offers are sent only if the Customer has given consent.

7.2. The Customer may unsubscribe from marketing messages at any time by following the instructions in the email or by contacting info@meeltevidevik.com.

8. DATA RETENTION

8.1. Personal data is retained for five (5) years from the last purchase or last active customer interaction.

8.2. After the retention period expires or consent is withdrawn, the data will be deleted.

9. PROCESSING PERSONAL DATA FOR A NEW PURPOSE

9.1. If personal data is to be processed for a new purpose, the legality of such processing will be carefully assessed in advance in accordance with the law.

9.2. If necessary, new consent will be requested from the Customer.

10. COOKIES

10.1. The Meelte Videvik website uses cookies, including Google Analytics and Hotjar tools, to improve user experience and analyze website usage.

10.2. Website visitors are informed about the use of cookies and consent is requested when required.